Our client
Our client is a leading Digital Marketing Agency that focuses on helping small to midsize B2B and B2C companies succeed. They excel in providing top-tier services including digital marketing strategies, WordPress development, E-Commerce website development, expert graphic design, and Salesforce Implementation.
Role Overview
We are looking for an experienced marketer who is well-versed in marketing channels, including email, social media, SEO, and more. This position focuses on building digital marketing strategies for B2B & B2C clients, the selected candidate will deepen relationships with clients, focus on client retention, and work very closely with other specialists on the Digital Marketing Team.
What you will do:
- Grow and maintain assigned key client accounts and provide ongoing client support
- Establish & uphold marketing strategies across a variety of channels including but not limited to email, social media, SEO, paid ads, content marketing
- Create automated lead nurturing campaigns
- Develop, present, and execute marketing plans and brand strategies
- Creating and distributing content across a variety of channels for clients as well as managing content development by additional team members
- Understand and keep up to date on the latest marketing trends
- Lead internal and client-facing team meetings
- Developing and implementing client relationship management strategies
- Establishing efficient communication channels and liaising between key clients and internal departments
- Handling client queries and finding innovative solutions for complex problems
- Monitoring performance metrics and facilitating timely interventions
- Performing recordkeeping, as well as preparing and presenting reports
Requirements:
- A minimum of three years experience as a marketing coordinator or similar
- Excellent English communication skills (client facing)
- Experience managing project management tools (Asana, Monday.com, or related)
- Extensive marketing experience through tactics like email, social media, SEO, content marketing, and paid ads
- Experience with Email Marketing Software (Klaviyo, Mailchimp, or related)
In-depth knowledge of client relationship management strategies - Successful candidates will have a proven track record that includes:
- Excellent organizational and time-management skills
- Great problem-solving and analytical abilities
- Self-driven with the ability to work with minimal supervision
- Demonstrated ability to work in a fast-paced, dynamic business environment
- Outstanding client communication/customer service skills
- Ability to work effectively with individuals and teams
Details and benefits
- 100% remote
- Salary: $2,800 - $3,100
- Monday-Friday 9am to 5pm EST